QUESTION: How do I find out which psychic consultant at a Psychic Eye location would be best for me?
ANSWER: Visit the homepage of the Psychic Eye location of your choice, and you will find detailed profiles on our psychics, including photos, hours of availability, and other information. This information is also available at the store location. If both are not an option, the sales staff cannot choose your consultant for you, but they can advise you on the readers' general abilities and specialties. Once you have viewed or been advised of this information, you can make an educated decision about who would best suit your needs.
QUESTION: Can I just walk in to a Psychic Eye location and get a consultation?
ANSWER: Walk-ins are welcomed at all of our locations with minimal wait time.
QUESTION: Do your psychic readers make "housecalls?"
ANSWER: Our staff of professional psychic consultants can also be booked for parties and special events, or onsite services and consultations such as Space Cleansing, Feng Shui Advising, Exorcisms, Seánces, or other such appropriate purposes.
Additionally, we are very highly renowned for providing psychics and metaphysical services for television, film, radio, and print media. (See our Media Gallery for our screen and print credits.)
For more information on onsite availability and pricing, please contact one of the Psychic Eye Special Booking Agents listed below:
CALIFORNIA
PAUL VAZQUEZ * (818) 784-3797
NEVADA
ROBERT LEYSEN * (702) 451-5777
QUESTION: If I want to have a session with a particular psychic consultant, how do I make an appointment for an in-person consultation at a Psychic Eye location?
ANSWER: Contact the location of your choice and let them know who you would like to read with. The sales staff will advise you on which time slots are open. A first name and valid telephone number are required at the time of booking to hold your reservation.
QUESTION: If I wanted to have a session with a particular psychic consultant, how do I make an appointment for a consultation over the telephone at a Psychic Eye location?
ANSWER: Contact the location of your choice and let them know who you would like to read with. The sales staff will advise you on which time slots are open. A valid credit card must be charged at the time of booking to hold your reservation. Once you are billed, you must call back at your scheduled time, and you will be immediately transferred to the psychic consultant that you booked with.
QUESTION: The sales staff could not recommend a psychic reader for me. Why is that?
ANSWER: Due to the fact that psychic readings are, by nature, subjective and tend to differ by personal experience, we encourage our staff to be as neutral as possible whilst booking your consultations. When choosing a reader, it is best for you to trust your own instincts and, from the video, testimonials, and other information provided, pick someone that best serves your needs. This information about the readers can be found on this website, at the store location, or, if both are not an option, can be relayed to you by the Psychic Eye sales staff.
QUESTION: How can I pay for psychic consultations?
ANSWER: For in-person/in-store readings, please bring cash or a check or money order with you to pay your psychic consultant directly. Our psychics prefer this method of payment, because it is paid directly to them.
For out-of-area/telephone consultations, we accept all major credit/debit cards, but only those personally belonging to the caller can be honored (it has to have your name on it). There are NO EXCEPTIONS to this guideline for any reason.
QUESTION: I wanted to book a telephone consultation for this very moment/instantly, but I was advised by the sales staff that the psychic reader needed me to call back, sometimes only in a few minutes. Why is that?
ANSWER: For ease of scheduling, all of our psychic consultations are booked at the start of every fifteen minute increment. Additionally, all phone sessons are prepaid by you, the caller. This "buffer time" ensures that A) the psychic reader will be at ease & available at the time of your call; and B) that telephone hold/wait time is minimized for the person calling in. For instance, if a psychic consultant were to be running late, or just not near a phone, they would still have "buffer time" to catch up and be ready & prepared to concentrate fully on your reading.
QUESTION: I was being billed for a telephone consultation, and I was asked for my telephone number, billing address and/or other card information. Why is that?
ANSWER: Your phone number is required in case there are any unforseen (don't laugh) changes to the scheduling arrangement. The billing address/other card information is needed because you, the card holder, are not present to sign for your charge. These measures are security requirements for your protection - enforced by various banks & credit card companies - that are purely for verification and authorization purposes. On our part, and with the exception of your phone number, none of this information is written down or kept, but entered directly into our billing terminals. (See our Privacy Policy for more about the security of your information.)
QUESTION: I have paid for and booked a telephone consultation with one of your psychic readers. What happens if I miss my appointment for any reason?
ANSWER: Since you are, in effect, booking a particular psychic reader's block of time (time in which they could have been available for other clients), the charge that you made to hold this reserved time will still apply. Any exceptions to this policy are purely at the discretion of the psychic whose time you have booked, (leave a message for them with the sales staff if need be) and make-up times can only be arranged via that particular reader.
The Psychic Eye sales staff absolutely cannot honor "credits" for "missed time" during the scheduling process.
Please note that this policy does not apply to in-person readings, as they are not previously booked/paid.
QUESTION: I am having a psychic reading with a particular consultant for the very first time. What happens if I feel that I am not connecting with the reader that I have booked with?
ANSWER: Although our psychic readers are very carefully chosen and held to the highest standards, psychic readings are, by nature, subjective and tend to differ with personal experience. Therefore, it is rare (but not unusual) for a true connection to not occur during an initial consultation. Accordingly, if you feel that the time that you are paying for is not progressing in the manner you would prefer, you must make it known to them within the first five minutes of your reading.
If you do indicate that this is the case within the first five minutes, there is no financial or spiritual obligation. If you do not make your feelings known regarding the progress of your consultation within the first five minutes, the base charge for the time you have booked does still apply, as you did, after all, book and hold/reserve the time of your consultant.
The bottom line is that if you don't "feel it," speak up and say something!
QUESTION: It says on your online schedule that [insert reader's name here] is working today, but when I called the store, I was told that they were not there/available. Why is that?
ANSWER: The online schedules are accurate and updated weekly as needed, but not on a day-to-day basis. The reader in question may be completely booked up, out sick, or unavailable due to other extenuating circumstances.
QUESTION: The online schedules on your [insert store location here] homepage look like they haven't been updated in a while. Are the schedule and roster still accurate?
ANSWER: Our psychic consultants' schedules are fixed, and they remain the same each and every week. Occasionally, certain rosters will not need to be updated for some time. For additional information, please refer to the topic above regarding scheduled readers being unavailable.
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